Our Operational Team
Our operational team, led by Maura Kilcoyne, is drawn from multi-disciplinary backgrounds. They are Masters and PHd-level counsellors and Employee Assistance Programme specialists employed directly or on a consultancy basis to work on every aspect of the design, development and implementation of your EAP or training programme.
Our follow-up team and account manager will work with you to devise any training needs dictated by your Employee Assistance Programme. They will also work with you to develop other specialist areas, such as critical incident management, mediation, coaching, redundancy and outplacement, HR services and stress management.
Managing Director & CEO
Maura Kilcoyne (B.A. H.Dip Soc. Admin, NLP Practitioner MEAPA)
Maura Kilcoyne is one of the key pioneers in the field of employee assistance and work/life balance programmes and has been providing EAP services for 15 years. Her background is in business, communications training, teaching, and social work. Maura’s knowledge of EAPs and what works well is based on years of experience in tailoring programmes to meet the various needs of different organisations. As Managing Director and Programmes Manager, Maura is responsible for all operational procedures of your Employee Assistance Programme. She works closely with her own core operations team to design and develop the most appropriate EAP programme to suit each individual organisation.
Maura is an active committee member of EAPA Ireland, being one of the founder members of the Dublin chapter and current Vice President of EAPA Ireland. She is also a member of a number of professional bodies.
Head of Business Operations
Chris Gilmore, BSc (Hons), IMCert, PG (Dip), EAPA
Chris has almost a decade of experience in Employee Assistance Programme management. His initial training was in occupational psychology, and also has post-graduate qualifications in both management and information technology. His focus lies in promoting awareness of EAPs and wellbeing services to the Irish public and private sectors. He has implemented and managed employee support services for a wide range of Irish and international organisations and also has a keen interest in bereavement support and counselling, holding the position of chairperson for the Rathmines Bethany Bereavement Support Group as one of its founding members.
Senior Training Manager
Jane McNicholas (M.Sc., MEAPA, MIAAAC)
Jane has over 20 years' experience in training and organisational development. Having started her career in adult education, curriculum design, project management methodology and documentation, she progressed to designing, developing and implementing training programmes for organisations.
Jane’s specific area of interest within the EAP field is in developing strategies to support employees address personal wellbeing and contributed a chapter, ‘Stress Management and Positive Thinking’, to the recently published Redundancy Book.
Jane works as a Senior Consultant with EAP Consultants. Her principal role is the design and development of EAP services.
Clinical/Case Manager
John Duffy, B.A., Dip. Psych., M.Sc., Reg. Psychol., Ps.S.I
John has been the Clinical Manager with EAP Consultants since 2003. He oversees the recruitment and clinical practice of the affiliate counsellors. He is available to them for support, consultation and supervision. He also acts as Case Manager to a number of our client organisations.
John trained as a Counselling Psychologist at University College Dublin and Trinity College. He is a Registered Psychologist with the Psychological Society of Ireland.
John has over 15 years' counselling experience. During this time he has worked with a wide range of client groups and issues. He has a particular clinical interest in the assessment and treatment of trauma and post-traumatic stress disorder (PTSD).
He developed an interest in employee assistance programmes in the early '90s. In 1995 he completed an M.Sc thesis on the nature and extent of employee assistance programmes in Ireland.
Information Services Manager
John Fitzgerald
John has been working in the area of staff support since 1990, previously working as an Employee Assistance Officer in Department of Justice/Irish Prison Service for 12 years until 2007. John had a catchment of over 10,000 people including supporting staff and their families and retired staff and families. The role included meeting with individuals face-to-face and referred onwards as appropriate to counselling, psychiatry, psychological interventions etc. John has established many contacts in the various treatment centres for addictions etc throughout the country and has participated in many training courses in the area of Critical Incident Stress Management (CISM) and PTSD.
Since 2007 John has been lecturing with NUI Galway on a range of subjects on their Certificate and Diploma in EAP and on their Degree programme in Training and Education. Furthermore John also chairs and participates in interview boards for The Public Appointments Service.
John is fully trained in all areas of employee assistance and social support and is a founder member and former President of EAPA Ireland.
Critical Incident Manager
Richard Monahan, DPsysch, MIAHP, EAPA, ICISF
Richard is a counsellor and psychotherapist with over 15 years' experience in management. He has worked as a trainer throughout Ireland, with particular emphasis in critical incident support. Richard is a certified trauma specialist and accredited trainer/instructor with the Irish Critical Incident Stress Foundation (ICISF) and is currently involved in training the Irish emergency services in CISM-related interventions, including pre-incident preparedness, crisis management briefings, defusing, debriefing and peer support interventions.
Legal Advisor
Roderick Tyrell, MSc
Roderick Tyrrell was enrolled as a solicitor in 1993. He subsequently completed a Masters in the Royal College of Surgeons in Health Care ethics and law. He has been in Private practice since 1993 with an emphasis on family, finance, employment and health law and has lectured in UCD and the Law Society. He was appointed to the panel of Chair of Mental Health Tribunals with the Mental Health Commission (MHC). He is also presently on the Board of the Property Registration Authority (PRA) and is a certified member of the Mediators' Institute of Ireland (MII). He has been involved as an EAP advisor for over 10 years and has gained considerable experience with difficulties experienced by employees.