EAP Services

Our EAP services provide support for employees whose work performance is being adversely affected by personal or work-related issues. EAP Consultants will work with your organisation to develop an Employee Assistance Programme strategy which is specific to your needs and requirements.

Core Services:

• Unlimited access and usage of 24/7 Helpline, available 365 days a year
• Information services (including financial and legal) via helpline
• Immediate support via Helpline 
• Unlimited access to web and online services of wellbeing and information
• Management Support via helpline 
• Access to immediate support (telephone) in case of Critical Incident 
• Pre-booked and structured Telephone counselling 
• Telephone assessment and referral to face-to-face counselling for personal/work related concerns
• Support with substance abuse, chemical dependency and addictions 
• Support with management of mental health issues.

Implementation Services:

• Launch and promotion of the service 
• Promotional materials i.e. wallet cards, brochures, intranet information, posters etc.
• Information Briefing Sessions provided for staff and management.

Ongoing Services:

• Regular utilisation reporting and meetings
• Yearly evaluation report and meeting
• Regular ‘Soundbyte Seminars’ throughout the year – designated places available free to client companies.